Education & Experience |
- Lived experience preferred and will be given priority over education and work/volunteer experience.
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- High school diploma or equivalent required. Degree in Human Services or related field desired.
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- 1-2 years’ case management experience preferred.
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- Experience working with homeless population, and those with substance abuse and mental health disorders, preferred.
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Or a combination of education and experience providing the knowledge, skills, and abilities to successfully perform the work. |
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License(s) & Certification(s) |
- Must have valid driver license and auto liability insurance if personal vehicle is used for work-related travel.
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- Recovery Coach and Diversion Training preferred.
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- Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, Mandated Reporting, Confidentiality, HIPAA, 42 CFR Part 2, Harm Reduction, Conflict Resolution, Crisis Intervention, Suicide Prevention, Ethics, Overdose prevention, recognition, and response.
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Skills and Abilities |
- Spanish/English bilingual desired.
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- Ability to set boundaries, resolve conflict and de-escalate issues.
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- Must demonstrate passion for helping those with O.U.D.
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- Ability to work well with others and exercise strong teamwork skills.
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- Ability to maintain confidentiality
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- Knowledge of community resources.
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- Ability to exercise safe and independent judgement.
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- Ability to work independently, as well as, part of a team.
- Ability to maintain and prioritize personal safety in all environments.
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- Proficient in Microsoft Office Suite applications, including Excel, Word, Access, PowerPoint, Publisher and Outlook programs.
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- Must have strong and effective communication skills (oral and written).
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- Working knowledge of standard office procedures and technologies (phone, computer, printer, photocopier, scanner, fax machine) is needed.
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- Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds.
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